Bilingual CX Specialist: Mandarin/Cantonese – Hybrid

Agoda in Kuala Lumpur is looking for a Customer Experience Specialist to deliver excellent service to customers and partners through various channels. This role includes handling inquiries from clients across multiple countries, supporting Agoda products, and improving customer service processes.

Requirements include strong communication skills in English and Mandarin, a customer-focused approach, and the ability to work in a high-pressure environment. Agoda offers a hybrid work model and various competitive benefits.