Bilingual Logistic Dispatcher (Chinese/English)

Job Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Track and trace shipments as required.
• Utilize Process Monitors and Workflows daily.
• Ensure timely movement and delivery of freight to customers.
• Ensure documents are sent to the customer or broker in a timely manner for customs purposes.
• Ensure accurate and timely client invoicing.
• Interact with our customers in arranging their shipments, exceeding customer service expectations.
• Contribute to maintaining strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance requirements at all times.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Ensure all customers' standard operating procedures are followed and updated.
• Overseas communications, ti...