Bilingual Service Desk Analyst | ITIL Support Expert

Auxis is hiring for a position focused on managing the Incident and Request Queue, acting as the primary contact for clients. This role involves ensuring high customer satisfaction through effective issue resolution and service improvements.

Candidates should have 2-4 years of technical support experience, proficiency in English and Spanish, and a high school diploma. Knowledge of ITIL and other technical tools is preferred. This position is based in Atlántico, Barranquilla.