Bilingual Technical Support Representative English (Cuauhtémoc)

What You'll Be DoingDo you have a passion for helping others and giving them peace of mind?
Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'llAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesWhat You Bring to the Role1 year minimum of tech support and troubleshooting experienceMinimum 6 months of call center experienceFluent in English and SpanishComfortable working to resolve the customers issues before escalating to the next levelHigh school diploma or equivalentComputer savvyWhat You Can ExpectUp to 20,560 MXN based on skills and the candidate's qualifications for the program, including additional bonuses based on your performance.Unique benefits that include medical service onsite, life insurance, flex...