Opportunity Description
Job Purpose:
Be part of the Billing Operations team in our Financial Shared Services Centre and ensure timely completion of customer invoice processing, generating and sending invoices to customers, customer billing queries & resolutions. Work with internal stakeholders such as sales, finance & accounting teams and ensure revenue and cost are booked completely and accurately.
Responsibilities:
Processing and Issuing accurate customer invoices and validate pricing and taxes.
Proactively monitor and keep track of all sales orders and goods/service receipt across APJ countries and issue timely & accurate customer invoice.
Monitor and issue credit notes for returns / RMA / vendor rebates.
Manual adjustment: Issue create & debit notes for manual adjustments.
Analyze and resolve customer discrepancy with SO/PO teams, including root cause analysis and determination.
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