Opportunity Description
Billing & Collection Officer
Rate of pay: £18.65 PAYE / £24.65 Umbrella per hour
Job Type: Temporary (until December 2026)
Location: Wembley
An opportunity has arisen for a Billing & Collection Officer to support the billing, collection, and recovery of a range of debts. This role ensures accurate administration and maximises income collection in line with legislation, policy, and best practice. You will handle customer queries, maintain records, and manage recovery processes while delivering high-quality customer service across multiple channels.
Day-to-Day Duties
Administer billing and collection across Council Tax, Business Rates, Adult Social Care Debt, Parking, Sundry Debt, and Housing Benefit Overpayments
Identify liable parties, assess liability periods, and apply discounts, exemptions, and reductions
Maintain accurate and up-to-date billing and customer records across systems
Respond to customer enquiries via phone, email, co...
Rate of pay: £18.65 PAYE / £24.65 Umbrella per hour
Job Type: Temporary (until December 2026)
Location: Wembley
An opportunity has arisen for a Billing & Collection Officer to support the billing, collection, and recovery of a range of debts. This role ensures accurate administration and maximises income collection in line with legislation, policy, and best practice. You will handle customer queries, maintain records, and manage recovery processes while delivering high-quality customer service across multiple channels.
Day-to-Day Duties
Administer billing and collection across Council Tax, Business Rates, Adult Social Care Debt, Parking, Sundry Debt, and Housing Benefit Overpayments
Identify liable parties, assess liability periods, and apply discounts, exemptions, and reductions
Maintain accurate and up-to-date billing and customer records across systems
Respond to customer enquiries via phone, email, co...
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