Billing Specialist

Role Summary

The successful candidate will be responsible for the accurate and timely billing of fibre, voice, ISP, MetroConnect, and related telecommunications services. This role plays a critical part in ensuring billing accuracy, revenue completeness, financial integrity, and the prevention of revenue leakage.

The Billing Specialist will work closely with Finance, Sales, Operations, and Customer Service teams to ensure all customer services are correctly billed, reconciled, and reported in line with contractual agreements and company policies.

Responsibilities

Billing Operations

• Execute monthly billing cycles for Fibre-to-the-Home (FTTH), ISP, Voice, MetroConnect, reseller, and other telecommunications services.


• Process active service billing, ad-hoc billing requirements, and cancellation batches.


• Manage billing activities for active and inactive collection agent accounts. <...