Billing Specialist (Philippines Remote)

Job Description

Reporting into the Accounts Receivable Team Lead, this role is responsible for the accurate billing of customers, leveraging your experience to generate invoices from sales orders within NetSuite. The role involves proactive communication with internal stakeholders to deliver accuracy and consistency within the monthly billing cycle. Turnitin has a remote first philosophy and offers a dynamic and culturally diverse experience.

Responsibilities

• Generate and meticulously review invoices to ensure accuracy, completeness, and adherence to established company policies.
• Address system exceptions promptly to identify and resolve complex billing queries, engaging proactively with internal stakeholders to deliver effective solutions.
• Monitor unbilled orders, track individual performance metrics, and identify and formally report on any emerging issues.
• Collaborate closely with the Orders and Sales departments t...