Billings Operations Manager

SUMMARY:
This role is responsible for managing the billing operations team and ensuring accurate, efficient billing and premium collection across the business. You will play a key role in improving processes, managing risk, and working closely with IT, Finance, and senior stakeholders.

POSITION INFO:
Job Description: Lead and manage the billing operations team Oversee end-to-end billing and premium collection processes Ensure accuracy, strong controls, and timely month-end billing Analyse billing and collections data to identify risks and improvement opportunities Drive process improvements across billing and payment streams Manage operational issues and implement mitigation plans Act as the business lead for billing-related system and IT projects Engage with internal stakeholders and represent billing at forums and projects Skills & Experience: Proven management experience in an operational environment Strong insurance industry experience, par...