Opportunity Description
Reports directly to andcommunicates with the Front Office Manager on all pertinent matters affectingguest service and hotel operations
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通
Provides functional assistanceand direction to all departments
向所有部门提供功能性支持和指导
Cooperates, coordinates andcommunicates with other hotel departments as required
按需要与酒店其它部门进行合作、协调和沟通
Reacts to situations to ensureguests receive prompt attention and personal recognition throughout the hotel
对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视
Responds to guest needs andresolves related problems
就客人的需求做出反应并解决相关问题
Supervises and directsReception and Reservations personnel
对接待部和预订部工作人员进行监督和指导
Supports and assists FrontOffice personnel and all departments at peak periods
在高峰期向前厅部工作人员和其它所有部门提供支持和协助
Ensures VIPs and IHG rewards club guestsreceive special attention
保证贵宾和优悦会会员受到特别关照
Inspects front of house andback of house regularly for cleanliness
定期检查一线各部门和二线各部门的清洁状况
Assists Guest Relations in...
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通
Provides functional assistanceand direction to all departments
向所有部门提供功能性支持和指导
Cooperates, coordinates andcommunicates with other hotel departments as required
按需要与酒店其它部门进行合作、协调和沟通
Reacts to situations to ensureguests receive prompt attention and personal recognition throughout the hotel
对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视
Responds to guest needs andresolves related problems
就客人的需求做出反应并解决相关问题
Supervises and directsReception and Reservations personnel
对接待部和预订部工作人员进行监督和指导
Supports and assists FrontOffice personnel and all departments at peak periods
在高峰期向前厅部工作人员和其它所有部门提供支持和协助
Ensures VIPs and IHG rewards club guestsreceive special attention
保证贵宾和优悦会会员受到特别关照
Inspects front of house andback of house regularly for cleanliness
定期检查一线各部门和二线各部门的清洁状况
Assists Guest Relations in...