Birchwood Collision Centre Consultant

Join Birchwood Collision Centre as a Collision Consultant and play a vital role in customer service excellence. Focus on managing customer inquiries and ensuring satisfaction during the repair process.

This full-time position reports to the Collision Centre Manager and is based in a collaborative environment from Monday to Friday, 8:00am - 5:00pm. Ideal candidates will be customer-focused and possess strong communication skills, enabling them to effectively manage repair orders. Professional growth and teamwork are cornerstones of this role.

Key Responsibilities: • Communicate necessary repairs and their costs • Assist customers with inquiries at all levels • Maintain and complete required paperwork • Foster positive customer relationships • Conduct follow-ups for satisfaction assurance

Requirements: • Commitment to customer satisfaction • Strong relationship management capabilities • Education in Business or related field preferred • Detail-oriented with exc...