Bookings Scheduler

Our client is looking for a highly organised Smart Interventions Scheduler to join their Operations team. In this pivotal role, you’ll be responsible for coordinating field resources, managing schedules, and ensuring all activities are delivered in line with industry Service Level Agreements (SLAs). The environment is fast paced and dynamic, so strong communication skills, accuracy, and exceptional attention to detail are essential. This a 1 year temporary position which has the potential to be extended.

Key Responsibilities

• Handle inbound and outbound customer calls to support the timely completion of scheduled work
• Plan and allocate field staff and contractor appointments to maximise productivity and ensure all Service Level Agreements (SLAs) are met.
• Maintain accurate and up‑to‑date records across operational systems, including SAP.
• Prioritise daily workloads using management reports and jeopardy monitoring tools to prote...