Bpo operations & people leader

A leading Business Process Outsourcing firm in South Africa is seeking an experienced Operations Manager. The role entails overseeing multiple BPO campaigns, ensuring operational excellence, managing client relationships, and fostering a high-performance culture. Candidates should possess at least 5-7 years of management experience in a BPO environment, alongside strong leadership and financial acumen. This position is full-time, focused on driving business success for global clients.
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