Br Payments Ops Specialist

Sporty Group
Sporty is expanding and we're building the world's go to platform for everyday entertainment.
We are seeking a detail-oriented Payment Specialist to join our team. In this role, you will support and optimize payment operations across Brazil, with a focus on transaction monitoring, operational efficiency, and payment performance.You will work closely with local third-party payment providers, internal stakeholders across operations and customer service, and customers to ensure seamless payment processes, issue resolution, and regulatory compliance.
**What you'll be doing**:
- Support end-to-end payment processes, including deposits, withdrawals, refunds, reconciliations, and customer queries.
- Collaborate with local payment providers and banks to ensure timely resolution of transaction-related issues.
- Monitor transactions in real time to detect, investigate, and escalate suspicious or fraudulent activity.
- Assist in analyzing customer payment behavio...