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Branch Head Admin & Technical - Tawau

Zurich Insurance Company

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time June 13, 2026
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Opportunity Description

Job Summary

Evaluates, assigns and monitors the team’s activities to ensure work completion in order to improve work output. They resolve complex transactions, customer inquiries, policy or billing questions by being a subject matter expert. Responsible for the development of team members as well as implementing plans that improve the work environment and business result,

Job Accountabilities - Key Accountabilities

  • Supervises assigned team members’ daily activities.

  • They assist management by evaluating, assigning, and monitoring workflow to ensure work completion and teamwork of the Service Operations team.

  • They track the teams' production progress towards daily, weekly, and monthly goals and deadlines, and take pro-active steps, maintain thorough and current working knowledge of procedures, methods and regulatory requirements, and partner with other leaders to develop, pilot and execute improvements.

    • Full-time Operations Specialties Managers

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    Opportunity Details

    Location Kuala Lumpur, Federal Territory of Kuala Lumpur
    Country Malaysia
    Type Full-time
    Category Operations Specialties Managers
    Posted June 13, 2026
    Deadline July 23, 2026

    About Zurich Insurance Company

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    Zurich Insurance Company

    Kuala Lumpur, Malaysia

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