Broker Process Specialist

At ING we are looking for Broker Process Specialist

Your role and work environment:

We are looking for a talented and enthusiastic Broker Process Specialist to join our

Investment team

of

Products Tribe (COO Domain)

Your key responsibilities: You will be part of the

COO Investment Products Unit Expert , where we aim

to develop and control processes of investment products in a simple and efficient manner , while we have a lot of fun!

Within this expert team you will be a Broker Process Specialist, so you develop and control processes of brokerage; focused to the E2E Customer Journey, from the acquisition - onboarding phase of a brokerage client and continue in the customer experience with the purpose to handle day to day operations, process, and delivery for our retail customers. You aim at improving the efficiency process performance and identify opportunities to better serve and delight customers in the b...