BSS Managed Services Operations Leader (24x7, Global)

A global telecommunications provider is seeking a BSS Managed Service Operation Manager in Kuala Lumpur. This role involves end-to-end operational oversight of BSS services including Billing and IT systems, ensuring service stability and customer satisfaction. Candidates should possess a Bachelor’s degree and over 12 years of experience in telecom operations. Exceptional leadership, ITIL knowledge, and stakeholder management are essential. The position offers an opportunity to lead cross-functional teams in a dynamic environment.
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