Business Analysis

Overview

At Capital One, data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and relational databases—cutting-edge technology in 1988! Fast-forward to today, and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

Today, we are a high-tech company, a scientific laboratory, and a nationally recognized brand, impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt, and deliver a better way for our customers, the financial industry, and each other.

Team Description: Customer Navigator

Welcome to Customer Navigator. We are the central nervous system for enterprise-wide customer resolution, serving as the one-stop ...