Business Analyst - Regional Marketplace Operations (2026 Graduate)

Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end‑user experience for our buyers, sellers, and partners. Our teams sit at the core of our business and collaborate with various departments to manage end‑to‑end e‑commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep‑dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence.

As a Business Analyst, you may be allocated to a specific function such as Customer Service, Returns & Refunds, or Fraud. The exact area you will focus on will be determined before your joining, based on your knowledge and experience after assessment from the hiring teams.

• Conduct quantitative/qualitative analysis of pain...