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Business Analyst

SupportFinity™

Remote, wes kaap, South-Africa Full-time June 09, 2026
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Opportunity Description

Requirements Gathering, Analysis And Documentation

  • Work closely with business stakeholders, global trade compliance specialists, developers, legal researchers and data teams to elicit and define clear, complete, and testable requirements.
  • Conduct stakeholder interviews, workshops, and research to understand business objectives and pain points.
  • Create and maintain detailed documentation including Business Requirements Documents (BRD), Functional Specifications (FRS), and Use Cases.
  • Translate complex business needs into technical requirements, wireframes, workflows, and acceptance criteria.
  • Design JSON/XML schemas to unify multi-country customs data (e.g., EU Zolltarife) into a single API structure.
  • Define use cases for AI/LLM integration in document automation (e.g., extracting nested tables from PDFs).
  • Collaborate with developers on data pipelines and API specifications.
  • Document compliance and ...
Full-time Risk Management & Quantitative Analysis

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