Business Center Manager for Corporate Accounts

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About the Role

To lead and empower the SSM Business Center Legacy Specialists in delivering timely, accurate, and high-quality support across all Legacy Accounts for both new business and after sales transactions. The role ensures strong cross-functional collaboration with key partner departments to enhance sales productivity, streamline operational processes, and enable a seamless end to end business support experience for all stakeholders.

1. Sales and Transaction Support

Oversees end‑to‑end support for new business and after‑sales transactions, ensuring accurate application screening, requirements assessment, and timely endorsement to relevant operational units.

Ensures efficient processing and prioritization of critical and time‑sensitive cases, particularly duri...