Opportunity Description
About the Role
Capcade’s Business & Strategy team in Cape Town is growing, and we’re looking for a dynamic Business Consultant who wants to make an impact. As we continue our journey in reshaping the private markets landscape with our ground‑breaking collaboration platform, we need an agile thinker who can bridge strategy with operations, and vision with execution.
Your role will be multifaceted. You’ll work closely with the Head of Customer strategy, Operations, Product and Engineering stakeholders to bring client use cases to life—bridging business needs with technical understanding.
Duties and responsibilities 1. Customer Lifecycle Support Support onboarding, training, and early adoption across multiple clients. Monitor usage and customer health, identifying opportunities to improve adoption. Contribute to renewal preparation and value reporting (no commercial ownership). 2. Implementation & Workflow Enablement Run discovery sessions to understand customer workflow...