Business Operations Manager

Join an innovative, fast paced team working to drive Card Operations strategy at a time when AI and machine learning are reshaping how we serve customers. You'll lead initiatives that are top priorities for both the Operations team and the Card business, with a focus on improving experiences for Sapphire Reserve and other affluent cardmembers. This role provides meaningful exposure to senior leaders and the chance to partner across the Card business, Product, and Operations. It's well suited for someone who enjoys solving complex problems, working across functions, and translating customer insights into compelling strategies.
**Job Summary**

As a **Business Operations Manager** in the Consumer and Community Banking Operations Strategy Team, you will develop strategy, drive innovation, and support transformation efforts to deliver a connected and optimized customer experience. You will address strategic priorities set by senior executives and focus on solving critical chal...