Business Process Optimization & Digital Transformation Lead

Job Objective: Drive process improvement, digitalisation, and data-driven decision-making across group levels (Singapore and Indonesia) Review existing business processes, identifying improvement opportunities, implementing digital solutions, and developing reliable management information systems. Key role in improving operational efficiency, strengthening control mechanisms, and supporting business transformation initiatives across Singapore and the wider South-East Asia region. Core Responsibilities: Business Process Optimisation Review and diagnose end-to-end business processes across commercial, operational, and support functions. Redesign and streamline processes to improve efficiency, transparency, accuracy, and accountability. Establish structured workflows, standard operating procedures, and governance mechanisms where required. Digital Transformation & Automation Lead and support digital transformation initiatives to improve business agility and operational effectiveness. Driv...