Business Process Senior Associate

**Position Responsibilities:**


+ Responsible in performing returned mail tasks
+ Responsible for using third-party search engine to locate client’s valid address
+ Responsible for researching triggered by outgoing correspondence being returned to the company as undeliverable
+ Responsible for updating the address once a client has confirmed the new address
+ Maintain accurate addressed for our client’ agents and brokers

**Required Qualifications:**


+ Basic to advance MS office knowledge
+ Basic system/application navigation
+ Clear understanding/advance knowledge of the team’s products/operations
+ Work on other Business Area/s (Shared Services) if volume permits
+ Work on items within the procedure provided or process workaroun

**Preferred Qualifications:**


+ Should meet the set scorecard target; > 80% of the total score
+ Zero or no disciplinary case and shouldn’t be endorsed to Performance Impro...