Business Relationship Manager

Responsibilities

• Strategically and operationally manage and grow a portfolio of high revenue generating clients.
• Key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients.
• Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.
• Enhance business performance and profitability.
• Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
• Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
• Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals.
• Define a s...