Business Support Manager - Communications - Vice President

Join a team that keeps critical platforms reliable, resilient, and ready for change. You will lead day-to-day production support and stability while driving disciplined controls execution. You will also own end-to-end operational processing for key document/letter services, ensuring timely and accurate delivery. Partnering closely with engineering and product teams, you will improve release reliability and reduce incidents. This role is ideal for a hands-on operational leader who thrives on accountability, metrics, and continuous improvement.
As a Business Support Manager, with in Communication Services in Consumer and Community Banking (CCB), you will lead day-to-day production support and operational stability across critical platforms. You will oversee controls execution to ensure risk, audit, and compliance requirements are consistently met. You will own end-to-end operations for document and letter processing services, driving timely, accurate processing and continuous service ...