Business Support Officer

Description

Role : Business Support Officer
Location : Sharjah

Role Purpose:

Focal point between ROs and the Internal & External Stakeholders & Vendors.

• Supporting the Team in the overall customer transactions and queries.
• To ensure that customer served in time and the best possible way without compromising with the Banks policies & procedures.
• Liaising with the Business partners to ensure the completion of transaction/s in time.
• Monitor the accounts opened by the RO and make sure that they are all opened with Zero discrepancy & work on the accounts with discrepancy to ensure to complete all the missing documents.
  
  

Key Accountabilities of the role

• Handle the complains that are received & make sure to resolve within the agreed TAT.
• Monitor the quality of accounts opened and make sure...