Opportunity Description
SUMMARY:
Luxury Wine Estate close to Franschhoek looking for an enthusiastic Butler to provide an excellent guest experience that exceed guest expectations. Staff transport available from Franschhoek, Paarl and Stellenbosch. POSITION INFO:
Duties: Welcome and greet guests using the appropriate levels of discretion, always using the correct forms of address.
Assist with guest check-in and check-out processes, including offering valet service.
Offer to unpack and settle guests into their rooms or suites, explaining all services and facilities in detail.
Assist with itinerary planning or booking of restaurants and activities.
Provide personalised services with a sense of urgency, priority, and dedication, ensuring a positive and memorable experience for each guest.
Develop and maintain detailed records of guests' preferences, including any allergies, likes, and d...