CAGE SUPERVISOR

Job Summary

The Cage Supervisor is responsible for oversight of cage team members and support of the Cage manager and operations.

Essential Duties and Responsibilities

• Adhere to all administrative policies (Ellis Park Policy & Procedure Manual and departmental procedures), safety rules and health regulations.
• Direct, train, monitor, and assign tasks to cage personnel.
• Provide exceptional customer service to all external and internal customers and patrons and communicate in a pleasant, friendly, and professional manner at all times. Maintain a professional work environment with cage personnel.
• Work odd or unusual hours including weekends, holidays, and overtime.
• Exercise strong motivational commitment to the organization, speak accurately and clearly to co‑workers and guests.
• Exhibit strong knowledge of cage procedures in a large‑scale operation, including ensuring proper customer transactions by verifying ...