Call Agent - Newcastle

Call Agent

Temp to perm

Location : Newcastle upon Tyne (Gosforth)

Hourly rate : £9.50 per hour

Shifts : Between the hours of 6am – 7pm (7.5 hrs per day)

Weekend : 1 Saturday in every 12 weeks

Looking for a Call Advisor to work for a leading Facilities Maintenance company based in Newcastle upon Tyne.

Responsibilities

• Handling inbound and outbound calls
• Logging jobs and allocating work to engineers
• Prioritising work as appropriate and efficiently
• Provide service to internal and external clients
• Generic administration duties

Qualifications & EEO

For this role, you must have evidence of the right to work in the UK. CMS does not discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we welcome applications from all sections of the community.