Call Center Agent - Davao City

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

We are looking for Call Center Agents to join a fast growing account in Davao City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.gh effective communication, problem-solving skills, and customer profiling.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist...