Call Center Member Support - Full-Time Bilingual

Are you passionate about delivering exceptional member service? Ready to be part of a team that values professionalism, accuracy, and a friendly touch?

In this role, you'll assist members over the phone, providing top-tier support with their accounts while ensuring every interaction is efficient, courteous, and helpful. Plus, we offer a fantastic work-life balance—after 6 months of in-office training, you could be eligible to work a hybrid schedule (3 days in office, 2 days remote!)

To be eligible for hybrid work, you must show that you can successfully work independently and meet productivity goals. Also you must have a reliable wired, high-speed internet and broadband connection (20Mbps+ download speed/ 5Mbps+ upload speed). Applicants must provide this requirement has been met. You provide ...