Call Center Scheduler-Incoming - Part Time

Our Corporate office is looking to hire a dependable, customer‑driven representative to join our Call Center team. No prior experience or certification required. We provide comprehensive on‑the‑job training to help you succeed!

Job Description

The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted, listened‑to and scheduled in a compassionate, timely and professional manner. This position is our first impression between the company and the patients.

Responsibilities

• Provide excellent customer service to all patients calling in
• Answering phone calls
• Scheduling appointments based on needs of patients and availability of providers
• Assist in answering general inquiries from patients
• Listen to patients while applying our processes and procedures
• Looking for solutions to our patients’ challenges

Requirements

• Dependable and able to be ...