Call Center Specialist

Description We are looking for a Call Center Specialist to support customer and client interactions in Brentwood, Tennessee. This is a Long-term Contract position suited for someone who thrives in a fast-moving call center environment, communicates clearly, and can manage several systems and tasks at once. The ideal candidate will deliver accurate account support, help resolve payment-related concerns, and contribute to a positive customer experience while working closely with internal teams and external partners.

Responsibilities:
• Manage a large volume of incoming and outgoing calls while maintaining professionalism and efficiency in every interaction.
• Provide timely and accurate account details to customers and resolve inquiries in a fast-paced service environment.
• Coordinate with clients, sales teams, and project partners to share enrollment updates and support ongoing account activity.
• Serve as a point of contact between external vendors and clients to ...