Call Centre Agent – Arabic Speaker

We are looking for a Call Centre Agent Arabic Speaker to be the voice of Alba Cars for our inbound and outbound customers. This fast‑paced role you'll connect with leads, turn interest into showroom visits and help drive our sales success from behind the scenes.

You’re a natural communicator, fluent in Arabic and English, thriving under pressure and enjoying speaking with customers across multiple channels. If you’re enthusiastic, organized, and motivated by hitting targets, this is your moment to shine.

Key Responsibilities

Core Functions

• Make proactive outbound calls and respond to inbound leads across platforms.
• Convert enquiries into confirmed showroom appointments with urgency and care.
• Understand each customer’s needs and match them with the right solutions.
• Maintain accurate call logs and notes within the CRM.

Collaboration & Communication

• Partner with the sales ...