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Call Centre Agent Customer Service Mobile Mr Price Money

Mr Price

Durban, KwaZulu-Natal, South Africa Full-time June 17, 2026
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Opportunity Description

As a Customer Service Representative, you will be responsible for handling incoming calls, emails, WhatsApp messages, and web chat queries. You will assist customers with billing, SIM card issues, and product-related concerns—resolving queries quickly and professionally.

  • Listen to customers' questions and concerns and provide workable solutions.
  • Respond to customer queries across multiple platforms (calls, WhatsApp, webchat, email).
  • Review customer mobile accounts and make changes, if necessary.
  • Investigate and resolve account complaints and product issues.
  • Deliver friendly, consistent, and high-quality service.
  • Meet monthly targets.
  • Follow company policies, procedures, and service standards.
  • Collaborate respectfully with team members and other departments.

    • Requirements: 

  • Matric certificate
  • Working knowledge of Microsoft Office
  • 1 year’s experience as a Customer Service Rep...
    • Full-time Information and Record Clerks

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    Opportunity Details

    Location Durban, KwaZulu-Natal
    Country South Africa
    Type Full-time
    Category Information and Record Clerks
    Posted June 17, 2026
    Deadline July 27, 2026

    About Mr Price

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    Mr Price

    Durban, South Africa

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