Call Centre Operator - Casual

* Call Centre Operator Hawkes Bay Fallen Soldiers Hospital Casual, as and when required * This is an opportunity to be the welcoming first point of contact for Health New Zealand | Te Whatu Ora Hawkes Bay, playing a key part in helping people connect quickly with the support or service they need.Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
As a Customer Support Agent, youll be the central point of contact for anyone reaching out to Health New Zealand | Te Whatu Ora Hawkes Bay. This telephonebased role operates within a 24/7 environment, supporting both internal teams and members of the public with a range of enquiries.
Youll handle incoming calls, manage critical alarms, respond to emergency requests, and initiate internal or civil emergency processes when needed. Every shift brings variety - from routine service calls to supporting th...