Opportunity Description
Job Description
Job Description
About the Role:
Join PRIORITY CARE TRANSIT EMS CENTRAL as a Call Taker, where your communication skills will make a vital impact in emergency medical services. Be part of a dedicated team in Dallas, TX, committed to providing timely and compassionate support to our community.
Responsibilities:
- Answer incoming calls promptly and professionally to assess the needs of patients.
- Document call details accurately in the dispatch system.
- Maintain communication with field personnel to ensure optimal service delivery.
- Monitor and prioritize multiple calls in a fast-paced environment.
- Assist in training new staff on call-taking procedures.
- Adhere to all company policies and protocols regarding non-emergency response.
Requirements:
- High school diploma or equivalent; additional education is a plus.
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