Care Manager, South America — Hybrid, Escalations & Growth (Córdoba)

Nokia in Córdoba is seeking a highly skilled professional to support customers with technical and non-technical issues.

Responsibilities

Manage escalations, focusing on customer relationships, ensuring SLA compliance, and utilizing the Salesforce Trouble Ticket system for issue tracking.

Qualifications

Bachelor's degree and over 5 years of experience in telecommunications, strong analytical skills, and fluency in both English and Spanish.

Benefits

Flexible working arrangements and extensive benefits are included.

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