Care Navigator (Medical Receptionist)

Vine Medical Group is recruiting for two Care Navigators to join our Care Navigation Team.

Care Navigators play a key role in supporting our Patients to navigate the healthcare system and access appropriate services. They act as the first point of contact to those contacting the Practice, either face to face or by phone, and work in line with Practice processes and protocols to provide a high-quality service.

Care Navigators possess excellent interpersonal skills, are patient focused and have a caring and empathic approach. They interact with a diverse range of people from different cultural and social backgrounds and communicate in a calm, clear and effective manner. They work confidently and effectively in a face-paced, and sometimes challenging environment.

Vacancy 1 - 25 hours per week

Tuesday 13:00 - 18:30

Thursday 07:45 - 18:30

Friday 07:45 - 18:30

Vacancy 2 - 34.5 hours per week

Monday 07:45 - 18:30