Carhop/ Skating Carhop (server)

Position: Carhop

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position serves product to guests.

Essential Job Duties:

• Ensure that product meets operational, quality, and appearance standards before being delivered to guests
• Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
• Provide friendly, quick, and polite service to guests
• Promptly respond to guest requests
• Report customer complaints/issues to MOD
• Assist guest with payment
• Make accurate change quickly and efficiently
• Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
• Comply with all company policies, procedures, and operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweep...