Case Advisor

Office Angels, UK

Manchester, England, United Kingdom Full Time, Temporary contract June 19, 2026

Opportunity Description

Case Advisor

Manchester City Centre

Hybrid working, min 2 days per month in the office

Full-time, 35 hours per week

On-going temporary contract which could lead to a permanent opportunity

£15.08 per hour

Office Angels are currently recruiting for a Case Advisor to join our client based in Manchester City Centre.

Duties will include:

Handle customer complaints via phone and email, ensuring timely resolution and follow-up communication

Arrange and lead initial enquiry meetings with customers

Review, analyse and summarise complex case information

Manage your own caseload, working closely with colleagues across the organisation

Support customers by arranging and recording complaint calls where needed

Follow safeguarding procedures to protect children and vulnerable adults<...

Full Time, Temporary contract Counselors, Social Workers, and Other Community and Social Service Specialists

Submit your application for Case Advisor at Office Angels, UK

Location Manchester, England

Country United Kingdom

Type Full Time, Temporary contract

Category Counselors, Social Workers, and Other Community and Social Service Specialists

Posted June 19, 2026

Deadline July 29, 2026