Case Management Coordinator/Executive

You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.
Admissions & Referral Management Manage nursing home referrals and admissions, ensuring smooth resident transitions Extract, organize, and update referral information in digital systems Prepare and organize admission documents Financial & Scheme Coordination Assist residents and families with financial assistance applications Ensure timely Household Means Testing updates and generate monthly reports Collect payments, activate GIRO, and coordinate with Finance Resident & Family Engagement Support resident's journey from admission till end of life and act as point of contact for them and their caregivers Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required. ...