Category Manager - Quality

About the Role & Team

• Category Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base
• This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, execution
• Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning

What youll do:

• Drive onboarding of great service professionals in the category - involves thinking through the full supply chain - sourcing, selection, and training of partners.
• Be part of projects that are focused on improving customer and partner experience
• Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects