Catering Manager - Northumbria University

We are looking for an experienced Catering Manager to lead a diverse catering operation across cafés, restaurants, retail outlets and hospitality services. This is a highly visible role, combining operational leadership, people development, commercial performance and client engagement in a fast‑paced university environment.

Key Responsibilities

Operational Leadership

• Manage day‑to‑day catering operations across cafés, restaurants, retail outlets and hospitality services
• Ensure consistently high standards of food quality and customer service in line with Chartwells standards
• Deliver menu implementation, promotions and seasonal offers in line with Compass Group guidelines
• Work closely with peers, the Operations Manager and Contract Director to share best practice and build a strong, collaborative team culture

People Management

• Lead, coach and develop catering teams, creating a po...