Central Service Operations Director

Job Title: Central Services Operations Director (Contact Centre)

Location: Lisbon – 5 days on site

Others: Competitive salary and benefits

Join one of Europe's largest B2B used vehicle remarketing business!

At BCA Europe, we're altogether, more. More than just a vehicle remarketing company. More than just any other place to work. We're Europe's largest vehicle remarketing business, the backbone of the automotive supply chain.

BCA is seeking an experienced Central Services Operations Director (GM) for this senior leadership role with responsibility for shaping how buyer‐facing operations are delivered at scale. In addition to leading core Buyer Operations teams, the role provides office leadership and operational oversight across a broader range of centrally based functions, helping to create a mature, high‐performing European Operations Hub in Lisbon.

You will be a visible senior leader on site, setting standards, enabl...