Centre Manager (Pune)

Department

Customer Success
Designation

Centre Manager
Location

Pune
Reporting To

Vice President

We are looking for a dynamic and customer-focused Centre Manager to oversee the day-to-day operations and client experience of a Simpliwork Flex Space centre. The role will act as the face of the centre - ensuring seamless operations, high levels of client satisfaction, strong occupancy experience, and smooth coordination across internal teams including Sales, Facilities, Community, and Customer Success. This role requires a strong balance of operational ownership, relationship management, hospitality mindset, and commercial awareness.

Role & Responsibilities

Client Experience & Relationship Management
Own and enhance the overall client experience within the centre
Build strong relationships with clients and act as the primary point of contact for day-to-day requirements
Ensure timely resolution and follow-up o...