Chief Product and Technology Officer

We have partnered with a major omnichannel organisation to appoint a Chief Product and Technology Officer (CPTO).

This is a critical executive role accountable for leading a large-scale transformation that will redefine how the organisation operates, engages customers, and delivers digital experiences. The business is integrating all customer touchpoints, modernising legacy platforms, and embedding data, AI, engineering, and product thinking into every part of the organisation. The CPTO will drive this transformation end to end.

You will own the entire product and technology vision for the organisation. This includes defining the long-term architecture, shaping the product strategy, and ensuring that engineering, product, data, CRM, and digital teams all operate as a single, integrated function.

A core focus will be maximising the value of Salesforce across sales, service, and marketing, while unifying mobile, web, eCommerce, and contact ce...