Chiropractic Assistant/Client Experience Receptionist

Chiropractic Patient Experience Coordinator

Location: Poole, Dorset, UK. Employment type: Part‑time permanent (24+ hours per week plus overtime). Salary: £13.06 per hour with pay rises & performance‑related bonuses. Shift times: 7:30 AM–1:30 PM or 1:30 PM–7:40 PM, plus 1 Saturday per month as needed.

About the Role

We are looking for a proactive, people‑first professional to support inbound sales, client care, and front‑desk coordination. The coordinator will build relationships with new enquiries, manage appointments, process payments, re‑engage past clients, support events and marketing, and maintain clinic operations.

Responsibilities

• Convert enquiries into loyal clients through inbound/outbound calls.
• Schedule and manage appointments, care plans, and payments.
• Re‑engage past clients and follow up on cancellations and no‑shows.
• Deliver 5‑star customer experiences, keeping clients on track and ins...